Please note that during cold weather seasons the pressure in the butane container may
drop and therefore the lighter may seem to not work properly! Please make sure that
lighters are at room temperature and also have a can of BUTANE at hand to “top-off”
with fuel.
PLEASE NOTE - DO NOT KEEP THE LIGHTER LIT FOR MORE THAN 15-20 seconds when
pointing downward!!! - as this will over-heat the electronic igniter and make it fail.
If igniter is failing due to over-heating it will NOT be covered under warranty.
It seems like the lighter is hard to light?
How long do I refill the lighter?
First, Never try to fill with lighter-fluid - ONLY USE butane gas for lighters
Make sure you hold the butane upside-down, or you will fill the lighter with air and air
does not burn! –
Push DOWN 2-3 times in short spurts and the lighter is now filled!
Bleeding the lighter -
If Lighter is not working maybe air got into the system and you need to "bleed" the
chamber - click here
Why doesn’t it light every time?
Please note that the butane must travel from the butane tank to the nozzle and if you
rapidly light the lighter there may not be enough butane to ignite, just push the igniter
upward slowly and the butane will get there before the pizzo is engaged and ignites the
gas.
Why is the flame so low?
Some butane brands seem to have lower pressure and therefore cause the lighter to
have a small flame, even at the highest setting!
If you experience this there is a way to "override" the maximum flame height "stop" that
we have manufactured into the black wheel-adjuster - by making this alteration you
have modified the product and must be extra carefull to turn the flame-height-adjuster
to minimum before re-filling the lighter and lighting it, as the pressure inside butane
cans can vary. If you feel responsible enough to make this alteration please click here.
We have sold thousands and thousands of lighters with a return rate of less than 0.08%
- if you experience a problem we will be happy to replace the lighter immediately by
clicking here
drop and therefore the lighter may seem to not work properly! Please make sure that
lighters are at room temperature and also have a can of BUTANE at hand to “top-off”
with fuel.
PLEASE NOTE - DO NOT KEEP THE LIGHTER LIT FOR MORE THAN 15-20 seconds when
pointing downward!!! - as this will over-heat the electronic igniter and make it fail.
If igniter is failing due to over-heating it will NOT be covered under warranty.
It seems like the lighter is hard to light?
- the ConsumerProductSafetyCommission require the slider/igniter to have a
resistance of 8-Lbs to make sure that this type of product is safer around children! - Make sure you are not squeezing and pushing down on the slider, if you use an
upward motion it works much easier and it will get a little smoother over time. - Make sure your index finger are underneath and in-front of the slider, this seems
to be the easiest way of avoiding “squeezing” and pushing down, instead of up,
on the slider.
How long do I refill the lighter?
First, Never try to fill with lighter-fluid - ONLY USE butane gas for lighters
Make sure you hold the butane upside-down, or you will fill the lighter with air and air
does not burn! –
Push DOWN 2-3 times in short spurts and the lighter is now filled!
Bleeding the lighter -
If Lighter is not working maybe air got into the system and you need to "bleed" the
chamber - click here
Why doesn’t it light every time?
Please note that the butane must travel from the butane tank to the nozzle and if you
rapidly light the lighter there may not be enough butane to ignite, just push the igniter
upward slowly and the butane will get there before the pizzo is engaged and ignites the
gas.
Why is the flame so low?
Some butane brands seem to have lower pressure and therefore cause the lighter to
have a small flame, even at the highest setting!
If you experience this there is a way to "override" the maximum flame height "stop" that
we have manufactured into the black wheel-adjuster - by making this alteration you
have modified the product and must be extra carefull to turn the flame-height-adjuster
to minimum before re-filling the lighter and lighting it, as the pressure inside butane
cans can vary. If you feel responsible enough to make this alteration please click here.
We have sold thousands and thousands of lighters with a return rate of less than 0.08%
- if you experience a problem we will be happy to replace the lighter immediately by
clicking here
| Frequently Asked Questions |
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| more information! call us toll-free at 877.869.7172 or click here to report a claim |
