In the event your lighter will not light please take these steps to bleed the butane chamber as air may have been trapped in the system.
With a pointy instrument [eg. small screwdriver]
Push in the filler-valve-stem and let the chamber empty out completely.
Refill with butane by pushing the can DOWN into the lighter refill valve - Let the lighter rest for a few minutes
Make sure the flame-height adjuster is set to about medium - too low or too high and it will not light.
We have sold thousands and thousands of lighters with a return rate of less than 0.08% - if you experience a problem we will be happy to replace the lighter immediately by calling toll-free 1.877.869.7172.